Q: What is a service agreement?
A: 101 security’s service agreements comprise of scheduled preventative service visits, which are essential to ensure the effective operation of your security & fire systems. Client with agreements in place also have the added benefit of access to our 24 hour 365 day a year emergency telephone and onsite support service. For further information visit our service agreements page.
Q: What are the advantages of a fully comprehensive service agreement?
A: Fully comprehensive service contracts include standard service features with all parts and labour charges being inclusive. (Excluding negligence & misuse) For further information visit our service agreements page.
Q: What telephone number do I call for emergency support out of hours?
A: For emergency out of office hours technical support and engineer assistance contract clients can call: 01727 849578
Q: Can I pay my annual maintenance and monitoring fee monthly?
A: 101 security offer monthly payment options by Direct Debit, please contact us to request a Direct Debit mandate for completion and return.